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Procurement and Economic Policy
Our Procurement Policy at Destinations
- We favour products and services that are the most ethical option available and includes being prepared to pay reasonable additional premiums (if required) compared to other options available on the market. In South Africa e.g. this means that we actively promote Fair Trade in Tourism South Africa accredited properties and operators.
- We favour working with locally owned companies where possible and avoiding at all costs foreign-owned hotel chains, whose profits disappear out of the country. This ensures that the money we pay suppliers stays within the host country and benefits their economy. In Tanzania e.g. we work with Shidolya Safaris, a locally owned and run safari company based in Arusha, who employs local people as drivers & guides on their safaris and mountain guides & porters on their Kilimanjaro treks. We have successfully developed a healthy working relationship with Shidolya over the past 10 years and use their services for all our northern Tanzania safaris and Kilimanjaro Treks.
- We favour working with suppliers, who provide employment for local people in the tourist industry and subsequently train their staff to give them opportunities for promotion within the company and industry at large.
- We favour working with suppliers, who buy their supplies locally and use local people for maintenance, refurbishment, and development work. This helps ensure a 'ripple' effect from the money introduced by tourism.
- We favour suppliers, who provide economic benefits other than employment to local communities through raising community levies or investing in local community projects.
- We support traditional lifestyles by providing a regular income from jobs that compliment a traditional way of life, enabling indigenous peoples to maintain their chosen existence. In the Sinai Desert (Egypt) e.g. we employ Bedouins and their camels as guides on desert safaris.
- We use small-scale cultural tourism programmes, run by local people with all proceeds benefiting local communities through wages and entry fees.
- We encourage our customers to purchase locally manufactured products rather than imported alternatives, and buy gifts and crafts from local shops and markets.
Our Fair Practice – Sustainable Procurement
- We recruit & employ staff transparently.
- We try & create an as much as possible diverse workforce in terms of gender, ethnicity, and age.
- We pay above minimum wage and link wages to positions and experience.
- Provide staff with bonuses linked to performance.
- We provide staff with fair contracts that include benefits, such as sick pay, overtime, and paid leave.
- We do not haggle over prices set for goods and services from any of our suppliers, not even during the global banking crisis, when clients are all looking for bargains.
- We apply fair practice when marking up goods and our itineraries.
- We favour working with travel product providers, who share our passion for fair practice and sustainability procurement issues.
Our Local Procurement & Skills Development
- We try and source all goods and services necessary to run the business from within a 50 km radius from our office.
- In the near future, we are planning to recruit a person in our Cape Town office at grassroots level. This person needs to have an interest in the travel industry and sustainable tourism in particular, and a desire to learn on the job. We will train this person over time from general office assistant to specialist travel consultant.